FAQs

Vegure

What is the meaning of Vegure ?

Vegure is the fusion between Vegan and Nature: Vegure

Products

Are Vegure’s products FDA approved and EU compliant?

Yes! All of Vegure’s products are FDA approved and meet Health Canada requirements. Further to that, all of Vegure’s products follow EU and UK compliance regulations.

Are your products Vegan ? Cruelty free ?

Yes ! 100% of our products are vegan and cruelty-free.

We do not test any product on an animal, and we use only vegan products.

Are Vegure products Halal ?

Yes. All our products adheres to Islamic standards i.e. they are free from pig-derived and other forbidden ingredients

We respect the sharia law and there are no ingredients made from human parts or animals: ALL OUR PRODUCTS ARE VEGAN.

And there are no alcohol from alcoholic drinks (khamar)

What is the difference between Vegan and Cruelty free ?

Plain and simple, vegan beauty means the absence of animal ingredients : it means that it has been made without materials of animal origin or their traces

While cruelty-free refers to a product that doesn't test on animals

Where are the cosmetics made ?

Vegure is providing high-quality North-American-made products.

We make all of our combs, hair, skin and beard care by hand in Canada. We use all natural products and ship from Toronto, NY or Texas. We purchase material in the USA and Canada. Our combs are made using American Stainless Steel.

Are your products Vegan ? Cruelty free ?

Yes ! 100% of our products are vegan and cruelty-free.

We do not test any product on an animal, and we use only vegan products.

Are Vegure products Natural ?

Yes we are using only natural ingredients.

Is Vegure an organic brand ?

We do use some organics products to provide you the best-in-class results

How do I change my password ?

There are two ways to change the password associated with your Vegure account:

From the login page

1. Visit the Vegure login page here
2. Click on Forgot your password? Reset it here.
3. You will receive an email prompting you to reset your password

Return & Shipping

How does Vegure handle returns?

The team at Vegure wants to ensure you are always happy with your orders.

The return policy is in the following link :

https://vegure.com/pages/policy

You can also reach out to us at info@vegure.com

Are the shipments insured ?

Yes. All shipments are insured.

Find all our shipment policy here : https://vegure.com/pages/shipping

How long will take to ship my product ?

Within the continental US and Canada:

The order will be received within 3-5 days after shipment.

In the UK:

The order will be received within 7-10 days.

All other countries :

Depending on how far and remote you are requesting the delivery, it can take between 2 to 4 weeks to receive the order.

Wrong shipping address, what do you handle it ?

There is no refund for products returned due to incorrect address.

For more information, send us a mail at: info@vegure.com

Social and Media

Can you publish my review on your website ?

Sure ! Tag us on instagram with your review and send us a mail with your review too ;-)

Can I write a post for your blog page ?

Yes sure : send us a mail : info@vegure.com

Commercial

You want to propose us a partnership on Instagram / facebook ?

Contact us here : info@vegure.com